KEYS TO CREATING VALUE
Technology enables Communication... but only really Engaged People can make Collaboration & Learning happen.
Creating Exponential Value Through User Engagement
TRANSFORMATIONAL / TRANSFORMATIVE
"LEARNING AS A SERVICE" (LaaS)
SUBSCRIPTION & FULL MANAGED SERVICES
SUBSCRIPTION & BASIC SUPPORT
EXPONENTIAL
Value Creation
KEY
1
INCREMENTAL
KEY
2
KEY
3
KEY
4
KEY
5
TRANSFORMATIONAL
Level of Engagement
TRANSACTIONAL
KEY
1
Basic Level “Low Touch” Subscription and Support Model
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Setup & Configuration
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Organisation – MHQ Administrator Training (includes initial 5-hours virtual)
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Basic Level KnowledgeMentor™ App User Training (includes initial 5-hours virtual)
KEY
2
Fixed Fee “Low Touch” Basic Training Model
- Includes all of Key 1 + additional training
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Includes all of Key 1 (Cost dependent on number of participants and number of sessions required)
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Fixed additional 5-hours virtual MHQ Platform and Analytics training for Organisation Admin and Executive Users
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Fixed additional 5-hours virtual KnowledgeMentor™ App methodology, tools and techniques User training
KEY
3
Retainer-Based “Low-High Touch” Model
– includes all of Key 1 + additional training blocks
-
Includes all of Key 1 (Cost dependent on number of participants and number of sessions required)
-
Monthly retainer-based MHQ Platform training for Organisation Admin and Executive Users (Note: based on 90-minutes per month virtual facilitation and support – invoiced in 3-monthly blocks)
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Monthly retainer-based MHQ Analytics advisory for Organisation Admin and Executive Users (Note: based on 90-minutes per month virtual facilitation and support – invoiced in 3-monthly blocks)
-
Monthly retainer-based KnowledgeMentor™ User Support Training – full KM methodology, tools and techniques, Knowledge Quest™, success stories, facilitated use-cases, and “collaboration catalyst” and support function.
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(Note: based on 90-minutes per month virtual facilitation and support – invoiced in 3-monthly blocks - number of sessions dependent on the total number of users).
KEY
4
“High Touch” Fully Managed “Mentoring as a Service” (MaaS) or “Knowledge as a Service” (KaaS) / Outsourced Solution Provision
- alternatively full Client Enablement and Train-the-Trainer options
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Includes all of Key 1 (Cost dependent on number of participants and number of sessions required)
-
Fully managed and monitored Knowledge Transfer and Mentoring initiatives requiring regular “out-sourced” access to contracted expert resources and support team.
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These are typically highly bespoke “project managed” programs for managing large knowledge-intensive user communities such as final year school pupils, university students, graduates, interns and apprentices, candidate professionals, new entrepreneurs, etc - as well as equality, diversity and inclusivity initiatives or widely dispersed social enterprise and global impact programs
KEY
5
Fully integrated and immersive “Learning as a Service” (LaaS) solution
- in strategic partnership with TTRO and the Myriad™ transformational learning platform
– includes all of Key 1 + additional training blocks
-
Details require extensive project scoping and are not available in generic cost model formats